Get in Touch With Us
Got a question about something you've read on zero-waste.co.uk, spotted an offer that needs updating, or want to flag an issue with one of the casinos we've covered? This page explains the best way to reach us and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable way to contact our team. Send your message to [email protected] and we'll aim to get back to you within two working days. If your enquiry relates to a specific brand, bonus, or piece of content, mention the page or offer by name so we can look into it quickly.
What We Can Help With
- Questions about a listed casino — If you want more detail on a welcome offer, wagering conditions, or free spins terms before you decide anything, ask us and we'll point you to what we know.
- Corrections — Bonus terms, free spin counts and welcome packages change often. If you spot an offer on our list of non Gamstop casinos that looks out of date, let us know and we'll check it.
- Feedback on our ratings — If you disagree with how a site is ranked, or think we've missed something relevant, we're happy to hear the reasoning.
- Partnership or media enquiries — If you represent an operator or affiliate network and want to discuss working with us, introduce yourself and outline what you have in mind.
- Concerns about gambling harm — If you or someone you know is struggling with gambling, or you're considering self-exclusion at UK and non-UK sites alike, mention this in your message and we'll point you towards independent support resources.
What Happens After You Message Us
Every message is read by a real person on our team, not a bot. We check the details, verify anything that needs checking against the operator or the offer terms, and reply directly. During busier periods a response may take a little longer than our usual two-working-day target, but we always follow up.
If your question is about a specific free spins offer or welcome package, it helps to include the casino name and roughly when you saw the offer, since terms on non Gamstop sites can be updated by the operator without much notice.
A Note on What We Don't Handle
We're an independent comparison site, not the casinos themselves. If your query is about a deposit, withdrawal, a locked account, or a bonus dispute at a specific operator, that needs to go to that casino's own support team or their licensing authority directly — we can't intervene in individual account issues, though we're glad to hear about your experience so we can factor it into how we assess that brand going forward.
Keeping Our Content Accurate
We rely on reader input to keep Non Gamstop Casinos useful. Bonus percentages, free spin counts and payment options at casinos not on Gamstop shift regularly, and firsthand reports from readers often catch changes before we do. Whether your feedback is positive or negative, it genuinely shapes what we publish and how we rank the sites on our best non Gamstop casinos page.
This site is intended for readers aged 18 and over. Thanks for taking the time to get in touch — we look forward to hearing from you.